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contact@sihasn.com
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306/307, Panchsheel Plaza, Hughes Road, Mumbai-400007

306/307, Panchsheel Plaza, Hughes Road, Mumbai-400007

9am-6pm

Privacy Policy

PRIVACY POLICY

We, Anasuya Décor LLP a limited liability partnership incorporated under the Limited Liability Act, 2008 having its office at 306/307, Panchsheel Plaza, Hughes Road, Mumbai – 400 007, India and operating its business under the brand name ‘SIHASN’ (“Sihasn/ We”), value your privacy. In this Privacy Policy we describe the information that we collect about you (“You/ Online User/ Online Customer/ Member”) when you visit our website www.sihasn.com (“Website”) and use the services available therefrom including but not limited to buying furniture products online (“Products”) (collectively referred to as the “Services”) and how we use and disclose that information.

Our Privacy Policy also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to update your contact information, remove your name from our mailing list, or answer any questions you may have about our privacy practices. Before submitting information to the Website, please review this Privacy Policy carefully. By using or accessing the Website, you accept the practices described in this Privacy Policy. If you prefer that we not collect and process information about you, please do not provide it to us and do not access the Website.

We do not knowingly collect any Personal Information from children under 13 without prior verifiable parental consent. If Sihasn learns that a child under the age of 13 has submitted Personal Information (defined below) online without parental consent, we will take all reasonable measures to delete the information as soon as possible and to not use such information for any purpose, except where necessary to protect the safety of the child or others as required or allowed by law. If you believe a child under 13 has provided us with Personal Information, please contact us here.

This Privacy Policy is in addition to the Terms & Conditions of using the Website. The Terms & Conditions are available at https://sihasn.com/pages/terms-and-conditions .

What we Collect

We may collect Personal Information from you when you:

  • Visit or Use our Website;
  • Request quotes, Services, support, downloads, or information;
  • Place orders for Products or seek access to Services through the Website or any third-party portals or register for events or webinars;
  • Participate in surveys, other promotional activities online or in any other venue;
  • Subscribe to newsletters, programs, promotional emails or other materials;
  • Contact us.

Personal information we request may include your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc. (“Personal Information”), when you visit our Websites, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey.

We maintain a record of your product interests and the purchases you make through the Website. We may also ask for your Social Security number and other data to process your credit or financing request. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Website. Personal Information that we collect depends on how you use the Website. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Services. We also collect information from or about the devices you use to access our Website such as your computer's Internet Protocol (“IP address”), your browser type, your operating system, media access control (“MAC address”), received signal strength indicator (“RSSI”), language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site. and other technical information. If you use different devices to access the Website, such as your home computer, laptop and/or mobile device, we may be able to associate each of your devices with your account. Our Website may also collect information about your location if you have allowed this.

When you request a catalogue from us, you provide us with contact information, such as your name, address, phone number and email address, so we may fulfil your request. To update your email communication preferences, or to unsubscribe, please click here. Please note that Sihasn may request to verify your purchases against your receipt. Please keep your receipt available to show an Sihasn Delivery Representative upon request.We may combine all of this information with information about you that we acquire from your activities on our Website and/or information we receive from our joint marketing partners, unrelated third parties, and from our Merchants.

How we use the Information

We may use your Personal Information in the following ways:

  • To process and fulfill your order, including to send you emails to confirm your order status and shipment;
  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications;
  • To facilitate communications from Sihasn Business Partners including but not limited to Delivery Partners;
  • To administer and fulfill our contests and other promotions;
  • To help us better understand your shopping needs and preferences and provide consistent, personalized services and experiences across our brands;
  • To help us address problems with and improve our Website / Services;
  • To enhance your shopping experience
  • To enforce our conditions of sale, Website terms and/or separate contracts (if applicable) with you;
  • To analyze trends, statistics and improve our Products, Services (including the content and advertisements on our website), technologies, communications and relationship with you;
  • To protect the security or integrity of our Website;
  • To contact you if necessary;
  • Otherwise, as disclosed to you at the point of collection.

How we share the Information 

We may share your personal information in the following ways:

  • When you provide personal information with us we may share that information with our affiliates.
  • We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, fulfilling orders, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
  • We may share your information when we team up with another company to offer or provide Products, Services, contests, or promotions to our customers. We will only share your Personal Information with Business Partners who agree to protect your Personal Information and use it solely for the purposes set forth by Sihasn.
  • We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to an order, or government request, or to protect our rights.
  • We may also disclose your Personal Information if Sihasn (or a part of Sihasn) is sold or merges with another company or any other form of business; or if Sihasn reasonably believes it is necessary to protect Sihasn, its customers or the public

In addition, if you choose to participate in any third-party loyalty, or similar program in which any of our Merchants or Business Partners are a participating vendor, and you authorize us or our credit card processor to provide information about your purchases to the company administering the program, we will share your personal information with that program. The information you authorize us to disclose to the third-party loyalty program may include your credit card number and the date and amount of your purchase and may also include your name and other information you have asked us to provide. Please note that once we disclose this information, the loyalty company may use and share it with others in accordance with its own privacy policy. You should review these policies carefully, as we have no control over them. 

We may use your deidentified Personal Information and Online Information to prepare anonymized, aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you.

In the unlikely event of a sale or merger of Sihasn or any of our businesses, your Personal Information and other information we have collected as described in this policy may be among the transferred business assets.

Modification of the Information

You can review and change certain Personal Information related to your use of our Services. To access your information, simply sign in to your Account using your Username and password, and you will be able to edit your personal information in your Account profile.

Like many website providers, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather Online Information.

We use web beacons (a.k.a. clear GIFs, web bugs or pixel tags) to personalize your experience of the Service and to generate information about Service traffic and trends. Web beacons collect Online Information, such as the type of browser that you use and your IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link Online Information to other Personal Information that you have provided to us. Web beacons usually are not visible to you.

Our Website also uses "cookies," and pixel tags and other tracking technologies, to help enable you to shop through our Website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. A cookie is a small file stored by your internet browser on your computer. A "session cookie" stores temporary information that is erased when you close your web browser or turn off your computer. A "persistent cookie" enables the Website to recognize you when you return to it and remains stored on your computer until you delete it. Your web browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the Website will not be able to recognize your account information or to personalize the content that you seeor even make purchases on our Website. A "flash cookie," also known as a "local storage object," is not stored in your browser, unlike other cookies, and instead placed on your computer by websites that use Adobe Flash. You may disable flash cookies via your Flash Player preferences or by using third-party software. We do not and cannot use cookies to gather other information that may be stored on your hard drive. These technologies may also be used to determine the ads you see on our Program and also on other sites.

Cookies, pixel tags and other tracking technologies help us better understand your shopping needs and preferences tell us which parts of our Website you have visited and facilitate and measure the effectiveness of our advertisements and provide consistent and personalized services and experiences.

These technologies may be used to collect “click-stream data”, which includes information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites and our online ads. Pixel tags in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We may combine the information we collect through these technologies with other information we have collected from and about you and use it as described in this policy.

Third-party advertising management partners may help us display tailored content to our customers’ interests and serve interest-based advertising on our behalf. Sihasn and our advertising management partners may use cookies, web beacons and other tools to collect Online Information about your activities on the Website, to deliver advertising on the Website or elsewhere on the Internet based upon your interests that may be more relevant to you and to measure effectiveness of our marketing efforts and the Website. In particular, Sihasn may use Google Analytics to monitor activity on the Website and assist with advertising. To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners. 

Sihasn offers you choices about receiving interest-based ads from us. You can choose not to receive interest-based ads from Sihasn. Mail here to opt out of certain interest-based advertisements that use Sihasn’s cookies with the subject opt-out.

Opting out of receiving interest-based advertisements through the links above does not mean you will no longer see digital advertisements from Sihasn or our ad management partners; rather, opting out means that most of the digital advertisements that you do see will not be based on your particular interests. In addition, certain data collection tools on the Website (including cookies) still may collect information about your use of the Website, such as for analytics and fraud prevention.

How We Respond to Do Not Track Signals

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a "Do Not Track" ("DNT") or similar feature that signals to websites that a user does not want to have his or her online activity and behaviour tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many digital service operators, including Sihasn, do not recognize or respond to DNT signals.

Third Party Features

The Website may include an activity feed, social media buttons and widgets, such as the Facebook "Like" button or the "Share This" button. These features may collect and display your Personal Information, your IP address and the page you are visiting on the Service and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Website and your interactions with them are governed by the privacy policy of the third party that provides the feature.

Use of Service via Mobile Device 

If you use the Website through your mobile device, we may collect your geo-location information to assist us in fulfilling your order. We will not share this information with third parties and will only use this information for the sole purpose of fulfilling your order. You may at any time prevent the Website from using your location by turning this option off at the device level. 

Third-Party Links

We may provide links to third-party websites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.

Third Party Service Providers 

Sihasn employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose. 

Blogs, Reviews and Forums

The Website also may from time to time offer publicly-accessible blogs, customer reviews or forums. Any information you provide in these areas may be read, collected and used by others who access them. To request removal of your Personal Information from blogs, customer reviews or forums, please contact us here. Please note that in some cases we may be unable to remove your Personal Information. 

Inviting Others

You may choose to invite someone else to use the Website by providing his or her name and email address. We may use this information to send invitations to such individuals, to track the results of such invitation referrals, and to confirm qualifying orders attributable to your registered account. Anyone who receives an email invitation to use the Website may opt out of receiving such emails in the future by following the opt-out instructions in the email. We take commercially reasonable steps to implement all opt-out requests promptly, but those who opt out may still receive communications from us as we process the opt-out request, or as required for order processing and other purposes.

Retention of Personal Information

Sihasn retains Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Changing Your Subscription Preferences

If you tell us that you do not want us to use your Personal Information to contact you, Sihasn will respect your wishes. If you are a registered user, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account and indicating those preferences on the "My Account" section of our Website.

You may also instruct Sihasn to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. Sihasn may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with Sihasn or using the Website, you may continue to receive communications from Sihasn to any name and/or email address not specified in your opt-out request.

Visitors from Outside of the United States

The Website is hosted in the United States. If you are visiting the Website from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Website, you consent to transfer of your information to our facilities as described in this Privacy Policy.

Information Security 

We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the Website (including the software, applications and services provided on the Website) agree to protect personal information that they must access in order to serve you and to honour your preferences about contacts you receive.

When you send or otherwise transmit your sensitive information (such as your credit card number) to or though the Websites, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://". 

Please understand, however, that it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of the Website and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Website. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Website will be used in the manner described in our Terms of Use.

Changes to our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices. When we post modifications to this Privacy Policy, we will revise the "Last Updated" date at the top of this web page. The modified Privacy Policy will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it. If we make any material change, we will notify you by email (sent to the e-mail address specified In your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any modification, your sole recourse is to stop using the Website.

Questions About our Privacy Policy

If you have questions about this Privacy Policy or Sihasn generally, please contact us here. You can also send us physical mail to: 

306/307, Panchsheel Plaza, Hughes Road, Mumbai-400007